Terms & Conditions

Website Terms and Conditions of Use

General

These Terms and Conditions shall apply to all contracts for the sale of Goods by the Seller to the Buyer and shall prevail over any other documentation or communication from the Buyer. 
All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these Terms and Conditions and are subject to acceptance by the Seller.  The Seller may choose not to accept an order for any reason.

Acceptance of delivery of the Goods shall be deemed conclusive evidence of the Buyer’s acceptance of these Terms and Conditions.  Any variation shall be inapplicable unless agreed in writing by the Seller.

Nothing in these Terms and Conditions shall affect the Buyer’s statutory rights as a Consumer.

Cancellation and Returns   
 
 The Buyer shall inspect the Goods immediately upon receipt and shall notify the Seller within 7 days of delivery if the Goods are damaged or do not comply with any of the Contract. Where a claim of defect or damage is made then the Buyer shall return the goods to the Seller and the Buyer shall be entitled to replacement Goods or a full refund plus any return postal charges if the Goods are, in fact, defective.

Where returned Goods are found to be damaged due to the Buyer’s fault the Buyer will be liable for the cost of same and no refund or replacement will be given.

Where Goods are purchased via the internet, the Buyer has the right to cancel the Goods and receive a refund by informing the Seller in writing or by email within 7 working days of receipt of the Goods. These cancellation rights end after the 7 day period. Goods must be returned at the Buyer’s cost and should be adequately insured during the return journey.  The Buyer shall receive a refund of all monies paid for the Goods [including postal charges] except for return postal charges, within 30 days of cancellation.

Items in Stock

Pneumatic Ballistics up-date this site regularly but, occasionally, the item that you have ordered may have been sold.  If this is the case, Pneumatic Ballistics will contact you as soon as possible.

Payment

Payment can be made on-line via WorldPay or Paypal or by contacting us by telephone on [landline from inside the UK] 01493733462 or [outside the UK] +441493733462 or by post.    We accept American Express, Mastercard, Switch, Solo, Visa and cash.  Postal Orders should be made payable to Pneumatic Ballistics Limited

Delivery

Most items are despatched within 2 to 4 working days –  however, please call should you require your item by return of post and we will do our best to facilitate your request.  For security reasons we will only despatch items to the address linked to the payment method.

Lastly, we make every effort to ensure that you are happy with our service however if, for any reason, you are not satisfied please let us know as soon as possible.